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Showing posts with label launch. Show all posts
Showing posts with label launch. Show all posts

Monday, June 15, 2015

NetApp OnCommand System Manager would not launch

It was really pissing me off.  All the sudden, NetApp OnCommand System Manager would not launch.  I tried the desktop icon, the .exe, the start menu but nothing happened.   I clicked away and nothing happened.

I opened a command line and launched java manually and it worked and was 1.8 dot something which is should be OK.

I recently upgraded OnCommand to 3.1.2 RC1 which fixed my last set of connection (500 errors) issues.  Of course I had to make some command line changes to the NetApp box which is a pain in the ass since I never remember the console password.  However, it was working OK.

Maybe Java upgraded, I can't remember but OnCommand stopped working.  So, I installed 3.1.2 RC2 which the links in this forum post said I needed to do http://community.netapp.com/... But, it still would not launch.

So, I poked around on my system look for rogue Java executables. Sure enough I found some in "c:\windows\system32".  Since this is in the path earlier that the real java path, every time I launch System Manager, this java was invoked.  System Manager could be better written to show an error but it isn't, so we just see nothing.

I deleted the java files in the c:\windows\system32 folder and System Manager launched perfectly.



C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll

Error: Could not find Java SE Runtime Environment.

C:\Windows\System32>dir java*.*
 Volume in drive C is OS

 Directory of C:\Windows\System32

04/02/2015  09:41 AM           189,352 java.exe
05/22/2015  11:29 AM            77,824 JavaScriptCollectionAgent.dll
04/02/2015  09:41 AM           189,352 javaw.exe
04/02/2015  09:41 AM           320,424 javaws.exe
               4 File(s)        776,952 bytes
               0 Dir(s)  123,620,012,032 bytes free

C:\Windows\System32>del java*.*
C:\Windows\System32\JavaScriptCollectionAgent.dll
Access is denied.

C:\Windows\System32>